Refund & Cancellation Policy
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Interruption or cancellation requests for refunds for travel products specifically provided by GOOD LIFE USA as a direct vendor: All requests for refunds for these specific products must be in writing to GOOD LIFE USA and mailed to 5801 N. Congress, Boca Raton, FL 33483. Any vacation package vouchers and other GOOD LIFE USA or supplier documentation must be returned to GOOD LIFE USA before a refund can be processed. Notice of cancellation for these specific products must be received by GOOD LIFE USA a minimum of 5 business days prior to supplier deadlines. Cancellations of vacation packages after the scheduled departure date are not permitted. As applicable all GOOD LIFE USA “Dream Destinations” shall be non-refundable once paid. Please contact us before you send the product by phone number: 800-613-5583.
Your credit card will be charged within 24 hours of your reservation.
Refund processing time is about two credit card billing cycles or approximately 8 weeks.
Interruption or cancellation requests for refunds for travel products provided by third party vendors: For detailed information regarding the third party travel provider’s cancellation policies or terms and conditions, refer to specific travel provider's website.Cancellation penalties are unique and determined by each supplier. Penalties may begin at time of booking and are based upon the supplier's published rate before any adjustments. Certain exclusive promotions may follow a different penalty schedule than the supplier’s standard policy.
Non-refundable agency deposits are incorporated in all bookings made after February 17, 2016.
Termination of IBO Contract: An IBO may terminate its written contract at any given time. Notice of cancellation must be received by GOOD LIFE USA within a minimum of 5 business days prior to the end of a given month. Outstanding unused portion of IBO annual fees shall be subject to refund on a pro-rate basis. All requests for refunds for unused fees must be in writing to GOOD LIFE USA and mailed to 5801 N. Congress, Boca Raton, FL 33483.
Termination of Membership: A member may cancel their monthly subscription at any time by contacting GOOD LIFE USA customer service or emailing support@GoodLifeUSA.com. The same 5 business day refund policy applies. Before making such a decision be sure to review the Renewal Policy.
If you have any questions about our Returns and Refunds Policy, please contact us:
- By phone number: 800-613-5583
- By email: support@GoodLifeUSA.com